Black Knight Updates Capture Solution to Help Initiators Increase Production and Resume Operations as Retention Rates Rise to Record Highs


JACKSONVILLE, Florida, March 30, 2021 / PRNewswire / – Today, Black Knight, Inc. (NYSE: BKI) announced an update to its Capture Lead Analysis platform that helps lenders and managers identify specific loans in their service portfolio or prospect database that could benefit from ” refinancing based on current equity positions and / or prime rates. As borrower retention rates in Q4 2020 hit record low despite record origination volumes, Black Knight has now integrated Capture with its leading pricing product and engine, Optimal Blue PPE, to help lenders increase growth and retention – and gain an edge in an increasingly competitive environment.

“Borrower retention remains a major concern for many lenders as market recovery rates continue to decline,” said Scott Happ, President, Black Knight Secondary Marketing Technologies. “Building on Black Knight’s best Optimal Blue PPE, Capture directly addresses this challenge by enabling lenders to more effectively identify exploitable leads, determine the right time for outreach, and calculate custom pricing by. timely.”

Capture helps increase payback rates for lenders and services by automating lead generation and calculating near real-time pricing scenarios through the Optimal Blue EPI. Scenario calculations include borrower-specific attributes and current lender prices – including the most up-to-date market and margin structure – to provide very accurate results.

When combined with Black Knight’s Servicing Digital solution, service agents can also present these same loan scenario calculations to existing customers. Refi can be accepted into Servicing Digital, and can be automatically directed to Borrower Digital, Black Knight’s full point-of-sale application. Black Knight offers digital origination solutions to help the loan officer support the borrower through the application process, identify regulatory issues, and perform close and remote online electronic notarization. For customers using the Black Knight MSP service and Empower loan creation system, the necessary data is automatically extracted and uploaded to these platforms.

According to January 2021 Black Knight Mortgage monitor report, only 18% of refinancing borrowers were retained in the fourth quarter of 2020, despite a record high from such origins. Among higher credit quality rate / term GSE refis, borrowers who refinanced with another lender received on average more than an eighth of a percent lower rate than those who refinanced and stayed with their current manager. Providing accurate and dynamic pricing scenarios and engaging borrowers at the right time is critical to business retention. Capture solves this problem by constantly monitoring a manager’s portfolio and a loan officer’s main database to determine the exact time a borrower should be contacted based on the lender, the rate environment. and other market triggers.

“Despite record levels of lending activity, 2.3 million refinancing borrowers were lost to market competitors in the fourth quarter of 2020 alone,” Happ said. “The seamless integration of Optimal Blue PPE with Capture will help creators retain the business they worked so hard to win, and when combined with our powerful service and origination solutions, it will serve yet another example of Black Knight delivering advanced capabilities that meet market needs. ”

About Black Knight
Black Knight, Inc. (NYSE: BKI) is an award-winning software, data and analytics company that drives innovation in the mortgage lending and services and real estate industries, as well as the financial and secondary markets. . Businesses leverage our robust and integrated solutions throughout the homeownership lifecycle to help retain existing customers, gain new customers, mitigate risk and operate more efficiently.

Our customers rely on our proven, comprehensive and scalable products and our unwavering commitment to providing superior customer support to achieve their strategic goals and better serve their customers. For more information on Black Knight, please visit

For more information:

Michelle kersch

Mitch cohen

Black Knight, Inc.

Black Knight, Inc.



[email protected]

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SOURCE Black Knight, Inc.

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